Cookie policy

Cookie policy

Last Updated: December 30, 2025
Effective Date: December 30, 2025

1. What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide a better user experience.

Cookies allow websites to:

  • Remember your login information
  • Keep you logged in between sessions
  • Remember your preferences and settings
  • Analyze how visitors use the website
  • Improve website functionality and security

Cookies can be "session cookies" (which expire when you close your browser) or "persistent cookies" (which remain on your device for a set period or until you delete them).

Infoterra LLP uses cookies on GraphFolio to ensure the platform functions properly, keep your account secure, and, with your consent, understand how you use our service to improve it.

2. Types of Cookies We Use

We use two categories of cookies: Strictly Necessary Cookies (which are always active and essential for the Service) and Analytics Cookies (which require your consent).

2.1 Strictly Necessary Cookies

These cookies are essential for our Service to function properly and cannot be disabled. Without these cookies, certain features would not work.

2.1.1 Session Management (Laravel Framework)

Purpose: To maintain your session while you navigate our platform
Provider: GraphFolio (first-party cookies)
Duration: Session (expires when you close your browser)
Data Collected: Session identifier

These cookies keep track of your session as you move between pages on our platform. They ensure you don't have to log in again every time you click a link.

Cookie Names: laravel_session, XSRF-TOKEN

2.1.2 Authentication and Login Persistence

Purpose: To remember that you're logged in and keep you authenticated
Provider: GraphFolio (first-party cookies)
Duration: Up to 30 days (or until you log out)
Data Collected: Authentication token

These cookies remember your login status so you don't have to re-enter your credentials every time you visit our platform.

Cookie Names: remember_web_*, auth_token

2.1.3 Security Features

Purpose: To protect against Cross-Site Request Forgery (CSRF) attacks and other security threats
Provider: GraphFolio (first-party cookies)
Duration: Session
Data Collected: Security tokens

These cookies help protect your account and our platform from malicious attacks by verifying that requests to our server originate from you.

Cookie Names: XSRF-TOKEN, csrf_token

2.1.4 Google reCAPTCHA (Bot Protection and Fraud Prevention)

Purpose: To protect our platform from automated bots, spam, and fraudulent activity
Provider: Google LLC
Duration: Varies (typically 6 months)
Data Collected: IP address, browser information, device data, user interaction patterns

Google reCAPTCHA analyzes your interaction with our site to determine whether you're a human or an automated bot. This protects against:

  • Fake account registrations
  • Automated data scraping
  • Fraudulent transactions
  • Spam submissions

reCAPTCHA is essential for platform security and fraud prevention. While it collects some technical data, it is necessary to protect all users from malicious activity.

Cookie Names: _GRECAPTCHA, rc::a, rc::b, rc::c

Third-Party Privacy Policy: https://policies.google.com/privacy

Note: Strictly necessary cookies, including reCAPTCHA, are always active and cannot be disabled as they are essential for the Service to function securely.

2.2 Analytics Cookies (Requires User Consent)

These cookies help us understand how visitors interact with our platform so we can improve the user experience. These cookies are only activated if you provide explicit consent via our cookie consent banner.

2.2.1 Google Analytics

Purpose: To analyze website traffic, understand user behavior, and improve our Service
Provider: Google LLC
Duration: Varies (typically up to 2 years)
Data Collected: Anonymized usage data, pages visited, session duration, device type, geographic location (country/city level)

Google Analytics helps us understand:

  • Which features are most useful
  • Where users encounter difficulties
  • How to improve navigation and user experience
  • General traffic patterns and trends

All data collected is anonymized and does not personally identify individual users.

Cookie Names: _ga, _gid, _gat, _ga_*

Third-Party Privacy Policy: https://policies.google.com/privacy
Opt-Out Tool: You can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on

You can enable or disable analytics cookies at any time through our cookie settings.

2.3 What We Don't Use

We do NOT use:

  • Marketing or advertising cookies
  • Social media tracking cookies
  • Third-party advertising networks
  • Cross-site tracking cookies
  • Cookies for behavioral advertising

Your privacy is important to us. We only use cookies that are necessary for functionality and security, plus analytics (with your consent) to improve the Service.

3. Why We Use Cookies

We use cookies to:

3.1 Provide Essential Functionality

Without strictly necessary cookies, you would not be able to:

  • Log in to your account
  • Access your purchased subscriptions
  • Navigate securely between pages
  • Complete purchases

3.2 Enhance Security

Cookies help us:

  • Prevent unauthorized access to accounts
  • Protect against Cross-Site Request Forgery (CSRF) attacks
  • Detect and prevent bot activity and fraud
  • Maintain secure sessions

3.3 Improve User Experience (With Consent)

Analytics cookies help us:

  • Understand which features are most valuable
  • Identify and fix technical issues
  • Optimize navigation and design
  • Make data-driven improvements to the Service
4. Cookie Consent Mechanism

We are fully compliant with the General Data Protection Regulation (GDPR) and other applicable privacy laws regarding cookie consent.

4.1 Consent Banner

When you first visit our website, you will see a cookie consent banner that explains:

  • What types of cookies we use
  • Why we use them
  • Your options for controlling cookies

4.2 Your Consent Options

You can choose one of the following options:

  1. Accept All Cookies: Consent to all cookies, including analytics
  2. Reject Non-Essential Cookies: Only strictly necessary cookies will be used (analytics disabled)
  3. Cookie Settings: Customize your preferences by cookie category

4.3 Strictly Necessary Cookies Always Active

You cannot disable strictly necessary cookies (session management, authentication, security, reCAPTCHA) as they are essential for the Service to function. However, analytics cookies will only be activated if you explicitly consent.

4.4 Changing Your Preferences

You can change your cookie preferences at any time by:

  • Clicking the "Cookie Settings" link in our website footer
  • Accessing cookie preferences through your account settings
  • Clearing your cookies through your browser settings (see Section 6)

When you update your preferences, changes take effect immediately.

5. Third-Party Cookies

Some cookies on our platform are set by third-party services that we use to enhance functionality and security.

5.1 Google reCAPTCHA (Always Active)

Provider: Google LLC
Purpose: Bot detection and fraud prevention (strictly necessary)
Privacy Policy: https://policies.google.com/privacy
Terms of Service: https://policies.google.com/terms

Google reCAPTCHA is governed by Google's privacy policy. While we integrate this service for security purposes, Google is an independent data controller for the data reCAPTCHA collects.

5.2 Google Analytics (Requires Consent)

Provider: Google LLC
Purpose: Website analytics (optional, requires consent)
Privacy Policy: https://policies.google.com/privacy
Terms of Service: https://policies.google.com/terms

Google Analytics is only active if you consent via our cookie banner. Google processes analytics data on our behalf, but they are an independent data controller subject to their own privacy policy.

5.3 Our Responsibility

While these third-party services have their own privacy policies, we carefully select partners who comply with GDPR and other data protection regulations. We recommend reviewing their privacy policies to understand how they handle your data.

6. How to Control Cookies

6.1 Cookie Preference Center

The easiest way to manage cookies is through our Cookie Preference Center, accessible via:

  • The cookie consent banner (on first visit)
  • "Cookie Settings" link in the website footer
  • Your account settings

You can enable or disable analytics cookies at any time without affecting strictly necessary cookies.

6.2 Browser Settings

You can also control cookies through your web browser settings. Here's how to manage cookies in popular browsers:

Google Chrome

  1. Click the three-dot menu → Settings
  2. Click "Privacy and security" → "Cookies and other site data"
  3. Choose your preferred cookie settings
  4. To delete cookies: Click "See all cookies and site data" → "Remove all"

Chrome Help: https://support.google.com/chrome/answer/95647

Mozilla Firefox

  1. Click the menu button → Settings
  2. Select "Privacy & Security" panel
  3. In the Cookies and Site Data section, adjust your preferences
  4. To delete cookies: Click "Clear Data"

Firefox Help: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer

Safari (macOS)

  1. Go to Preferences → Privacy
  2. Adjust cookie settings under "Cookies and website data"
  3. To delete cookies: Click "Manage Website Data" → "Remove All"

Safari Help: https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac

Microsoft Edge

  1. Click the three-dot menu → Settings
  2. Select "Cookies and site permissions"
  3. Click "Cookies and site data" to adjust settings
  4. To delete cookies: Click "See all cookies and site data" → "Remove all"

Edge Help: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09

6.3 Consequences of Disabling Cookies

Disabling strictly necessary cookies will prevent you from:

  • Logging in to your account
  • Accessing purchased subscriptions
  • Maintaining a secure session
  • Completing purchases

Disabling analytics cookies will:

  • Not affect your ability to use the Service
  • Prevent us from collecting anonymous usage data
  • Make it harder for us to improve the user experience

We recommend keeping strictly necessary cookies enabled for optimal functionality and security.

7. Do Not Track (DNT) Signals

Some web browsers offer a "Do Not Track" (DNT) signal that requests websites not to track your browsing activity. Currently, there is no industry-wide standard for responding to DNT signals.

Our approach:

  • If you have enabled DNT in your browser, we respect your preference
  • We do not use third-party tracking cookies for advertising
  • Analytics cookies (Google Analytics) are only activated with your explicit consent, regardless of DNT settings

You can control analytics cookies through our cookie consent banner, which provides clear opt-in/opt-out options.

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in cookie usage, legal requirements, third-party services, or technology. The type of notification depends on the nature of the changes:

8.1 Minor Updates

Minor updates include clarifications, corrections, contact information changes, and formatting improvements. These updates:

  • Are effective immediately upon posting
  • Do not require advance notification
  • Will be reflected in the "Last Updated" date at the top of this document

8.2 Material Changes

Material changes include new cookie types, new third-party services that use cookies, significant changes to data collection practices, or changes to cookie purposes. For material changes:

  • Website Notice: We will display a notification on our website
  • Updated Consent Request: We may request renewed consent for analytics cookies if required by law
  • Advance Notice: Changes will be effective 30 days after notification

8.3 Your Responsibility and Options

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. After material changes:

  • You can update your cookie preferences through our Cookie Preference Center
  • You have the right to withdraw consent for analytics cookies at any time
  • Strictly necessary cookies will remain active as they are essential for service functionality

Your continued use of the Service after changes are posted constitutes acceptance of the updated Cookie Policy.

9. Contact Information

If you have questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us:

Company Name: Infoterra LLP
Email: info@graphfolio.com
Registered Address: Building 6, E 248 Street, Esil District, 010000 Astana, Kazakhstan
Tax ID (BIN): 230240009770

For cookie-related questions: info@graphfolio.com

We will respond to your inquiry within a reasonable timeframe, typically within one month.

By using our Service, you acknowledge that you have read and understood this Cookie Policy. You can manage your cookie preferences at any time through our Cookie Preference Center or your browser settings.